REFUND POLICY
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Digital Products
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All digital products sold by Crafted Travel Co. — including workbooks,
planning guides, templates, and any other downloadable tools — are
delivered instantly upon purchase. Because these products can be
accessed and downloaded immediately, all sales are final. I'm unable
to offer refunds on digital products once purchased, regardless of
which product it is or when it was added to the site.
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If you experience a technical issue accessing your download, contact
me at help@craftedtravelco.com and I'll make sure you get the file.
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Consulting Services
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Free Consultation: No fee is charged for this service, so no refund
applies.
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Full Planning ($199): The planning fee is due when you book your
session and is non-refundable once your call and written plan have
been delivered. This fee reflects the time and expertise involved in
the planning session itself, whether or not you choose to book your
cruise afterward.
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Cruise Bookings
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Once a cruise reservation is made on your behalf, all deposits,
payments, and cancellations are governed by the individual cruise
line's own policies — not by Crafted Travel Co. I'll walk you through
the relevant cancellation terms before any payment is charged, but
refunds for booked travel are determined solely by the cruise line
(and any travel insurance you've purchased).
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Questions
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If you have questions about this policy or a specific purchase, reach
out at help@craftedtravelco.com and I'll help however I can.